Directv no sound on soundbar I have to use a hdmi cable to use the Directv remote and to control the sound bar volume. The two codes listed will not work. Please ensure that your Bose soundbar 700 software is up-to-date, and restart your DIRECTV device. Picture or sound issues; Troubleshoot sound and picture issues; Viewing options during signal interference; Update your Roku device or Amazon Fire TV for DIRECTV; Get help with a blue, black, or gray TV screen; Positive the sound bar is turned up? Any audio in the TV speakers? Customer. Happens several times a day. Any help appreciated. It returns after I do a reboot of the uverse box. Specifically problem does not occur on ROKU 2 4210 and apparently on newer ROKU I have a Mzeibo soundbar - KY-2020D but I can't find the name in the list of soundbars on DirecTV. Directv has nothing to do with Netflix or Amazon. On the ones that use sound bars, the sound will cut out after a certain amount of time passes and I need to hit the volume button to get it to resume. No sound for 1930s music, either, or old films (i. We have a Bose soundbar, but no receiver. Two codes and neither works. Select Remote & Devices, then Program Your Remote. Quite often I have no audio. if you switch the TV input away from DirecTV and then back to DirecTV again, it clears the problem. I put in Vizio which is my sound bar instead of TCL which is my TV. 1. Choose Settings and then System. I am an I. If you experience either of these problems there are three steps to take On one TV, the Directv Stream equipment turns off the sound bar every 10-15 minutes (and I did not even link the box to the TV or soundbar). We're glad that you have your soundbar working on Amazon Fire TV, @rseffens If this happens again, you can find the steps here: Fix DIRECTV STREAM app audio distortion on Google TV™ and Android TV™ OS devices. The RC73 is no longer compatible as an RF remote after installing the co-located Gemini. g. To learn how to program your remote to your new soundbar, check out our support article on programming your remote control. If you need further assistance, let us know. Magnavox 50MF412B/F7 with Directv. It will switch to the If I pause for a few seconds before screensaver appears, and press play, the sound is still fine. The Soundbar is connected to LG 65UQ7070ZUE TV with an Optical cable. Go to AUDIO. Regretfully, none of the PolkAudio codes listed by The old remotes finally gave out (buttons refused to work), so I ordered new ones. So please read on, because we DirecTV No Sound? Can't get any audio out of your TV when you're trying to watch stuff on your DirecTV Cable box? Here's a solution video that may teach you Please ensure that your Bose soundbar 700 software is up-to-date, and restart your DIRECTV device. The only option that appears is the TV, which is already connected. To troubleshoot an issue, you can try the following steps: go to Settings > System > Device Preferences > Audio and disable Dolby Audio. 6. You can pair your DIRECTV STREAM remote with your sound bar by following the next steps: 1. To better understand why your DIRECTV remote control will not power OFF/ON your sound bar. I have a Sharp LC-46D82U TV and a Samsung HW-Q60R Soundbar and a new wireless Genie mini, I've tried using a Digital audio optical cable from the tv to the soundbar, and have a HDMI cable from the tv to the mini as per the DirecTV tech had instructed me to do, but I am not getting any sound, but I also have a fire stick installed on the tv and the sound goes I replaced my 2nd gen fire stick with a new fire stick lite and downloaded the DIRECTV stream app on the new fire stick. Receiver is connected to the tv then tv connected to sound bar via optical cable but only getting sound from tv, sound bar has nothing, any ideas? ©2023 DIRECTV. If you have any trouble finding the code for your soundbar, contact the manufacturer or your service provider for assistance. How to Fix No DirecTV Picture or Sound One of the most common DirecTV problems is missing sound or a missing picture. The only other thing I use on the LG TV is over the air TV channels and never have any sound issues. I disconnected the sound bar and it’s no longer doing it with the tv sound. I also tried the on-line guide using 991x (using x=3 for audio as the literature states) and must have gone I am using a sound bar with my TV using optical connection. Check or change your Roku audio settings by selecting Home, then Settings, and finally Audio. Change the TV’s Digital sound output. When I had setting "turning Bose on--- TV on---- Direct TV on and then paused TV Bose would turn off after 1-2 hours and then select play, = green light with flashing amber NO SOUND. All other channels get audio. Please answer the following questions. I went though set up several times. The Bose is connected to the tv by optical cable. ) the sound is perfect and I can control the volume with my LG controller. Follow the 11-step process below and you’ll have it set up in no time at all. guy Thanks for responding. Set HDMI and S/DIF to Dolby/D. Just bought JBL sound bar that I would like to control with my Uverse S20 remote. Step 5: Power on the devices – Plug in the power source for both the soundbar and DirecTV I just switched from a Gemini to a Gemini air device and when I did my Bose 900 soundbar does not produce any Dolby type audio regardless of the channel. Its almost as if the dolby on setting is the opposite. 1 output thru my sonos soundbar. If DIRECTV doesn’t play any sound, plays sound out of sync with the video, or has other sound problems, try these options: Check the volume level and mute settings on your TV and any It's understandable that you're experiencing some issues with your current setup. Now let’s get into the step-by-step process of connecting your sound bar to the DirecTV receiver box: Turn off your TV, sound bar, and DirecTV receiver box. SANYO SOUNDBAR REMOTE CODES. If I disconnect the optical cable I loose all audio. I just paired my LG TV and Bose Sound Bar. How to fix DirecTV no sound We're sorry for the trouble with programming your DIRECTV remote. By default, The most common DIRECTV sound issues include no sound, static or distorted sound, and audio delay or lip sync issues. Now that I have a DirecTV DVR box, I absolutely positively cannot get my soundbar to play any audio unless I directly plug the toslink cable into the back of the DVR Hi @dlmarris, we're here to help with your sound bar. By Hello There. 2. S. Any ideas? New user of Directv box & remote. Aric. How exactly are you accessing Netflix and Amazon? Do you have a sound bar or other external system for sound? If you explain what you are streaming from and how it’s connected, maybe someone can help. With excellent compatibility and budget-friendly pricing, Vizio soundbars are a popular sound upgrade choice for Step 4: Connect the soundbar to the DirecTV receiver – Use another HDMI cable to connect the HDMI output on your DirecTV receiver to the HDMI input on the soundbar. If I go to YouTube it works fine. Need the code to program Troubleshooting sound issues on DirecTV. There may be many explanations as to why you’re having sound problems with DirecTV service, and the good news is that there are a few simple solutions to fix the problem. You can troubleshoot distorted or no sound issues on DirecTV using the following methods: Press INFO on your remote. The problem is kind of rare, as it only happens DIRECTV's current products, including the Gemini Air, support Dolby Audio. I can't get any sound while on Directv. Somehow, mine changed from STEREO to SURROUND SOUND. Control Your Soundbar with Your DIRECTV Remote. Sound bar is connected to TV via digital optical connection. NEED HELP? I just purchased a Definitve Technology W Studio sound bar and wireless woofer. It controls sound bar volume. It provides a more immersive audio experience, amplifying the dialogues and enhancing the overall audio performance. For more troubleshooting steps, go here Troubleshoot your DIRECTV box | DIRECTV Learn how to fix DIRECTV audio, video and audiovisual issues. Have you been able to power on/off your Insignia soundbar using the DIRECTV remote control? No sound from sound bar. sound is up and no sound from tv. I don't think it's a hardware problem because it coincided exactly with setting up the stream box. We would be happy to assist you with pairing your remote on your sound bar! Please make sure that your batteries are tested and replaced if needed. e. , YouTube, Netflix, etc. The sound bar is linked to tv via HDMI to eARC port. how can I pair my direct tv RC73 remote to a Vizio V21-H8 sound bar. I then tried by running HDMI cable from the DirecTV box to the soundbar HDMI "IN" and HDMI "OUT" from soundbar to TV, this time no picture or sound. So far, they If you're getting no sound from your soundbar and it's connected via HDMI Arc, eArc or Optical then go through these troubleshooting steps to fix the audio i We “upgraded” to the 4k boxes after Christmas 2018. Fixed issue for right now but am expecting it to stop sound next time I turn off/on TV. 5. Currently I have the DirecTV box hooked to the TV with HDMI. I tried to add the sound bar by simply hooking the optical cable from sound bar to tvno sound. Why would the sound bar make this happen? Without the sound bar, the sound on the tv (Edited per community guidelines). One way of connecting your DirecTV remote to your soundbar is just the normal setup process for the Genie remote. Like ARC, this HDMI feature allows for data to be transferred back through the return channel to your soundbar. The Comcast remote will then control the volume via the sound bar and not the TV. | DIRECTV Customer Service & Support Thank you for choosing DIRECTV. 0. Is there a code I can find and manually enter it. sandisj. Let us know if your remote recognizes your audio device after do so. Follow the prompts to finish up. No audio through HDMI whenever TV is turned on---audio. This will allow you to control the volume of your soundbar while using DIRECTV services. If you encounter no sound or low volume, double-check the volume settings on both the soundbar and DirecTV box. My Vizio sound bar is connected to the fire stick and works fine on every app except the DIRECTV one. It only has sound through the TV speaker when I unplug the soundbar. But, instead of audio data, this is I just installed this with a new TV, and cannot get any sound, even after following all of the troubleshooting steps listed in the online manual. I’ve been trying to pair my Samsung HWJ450ZA Soundbar to the DirecTV remote without Success. We want to help. For more troubleshooting steps, go here Troubleshoot your DIRECTV box | DIRECTV Customer Service & Support Do you have DIRECTV via Satellite or DIRECTV via Internet? Kiarha, DIRECTV Community Specialist Figured it out! In Direct TV menu go to SETTINGS (icon of a gear). No HDMI connection is available on the Sound bar. I reset it back to STEREO and it worked! Got my sound back on Pandora and You Tube also. Lizeth, DIRECTV Community Specialist. Select the remote you have, then follow the steps listed under the section titled Program remote manually for your HDTV or audio device. Tried, unsuccessfully, all the 5-digit codes on your website to program my DISH remote 21. but still no 5. You can find step-by-step instructions for programming your remote using this link: Set up your DIRECTV remote | DIRECTV Customer Service & Support Please let us know if you need further assistance I have a box and it’s directly connected via Ethernet.   I need the code but JBL is not on the list and I can't figure out how to actually contact a person at support. The new remote is Bluetooth. Have tried a ton of different settings with no luck. Well, the Geek Squad hooked it up and the sound is exactly as the speakers from the TV, no improvement at all. DIRECTV and all other DIRECTV marks are Connected to the ARC HDMI on the LG TV, no other devices are connected to the LG TV. Model is not listed on pairing menu and “I don’t know” doesn’t work. Ask a Question I originally chose the first one that changed the sound like the instruction said. Then choose STEREO or SURROUND SOUND, based on which one you have. Frustrating. We are here to help provide resolution to your DIRECTV remote control concerns @Rljknoles. Yes, the solution was by using the New Gemini remote programming the Bose Soundbar 300 was listed. The old DirectTV satellite remote worked with the soundbar. Choose the TV manufacturer or sound bar you want to add. Connect the Sound Bar to the DirecTV Receiver Box. The directv stream remote turns TV on and off. By connecting your soundbar to your DirecTV receiver using If your DirecTV has no sound then there are a few methods you can use to resolve the issue, just follow this quick guide and it should help. Please take a look at the compatible devices. I have Samsung Sound bar model HW-C450/XAA. this happens on multiple TVs. When connecting the Sound Bar, you can plug your soundbar directly into the Cable box, SAT box, or TV. To program your remote control to a SANYO Sound Bar, use the following codes: 20047 10154 10159 10051 10250. I switched back to the Gemini box and Dolby No, the sound comes out of the sound bar and not the tv and that is what I want. Then it asked me to input tv model. When I try watching the DIRECTV as soon as a video starts playing my sound bar starts flashing two lights and plays no sound. Changing my receiver to a different input (blu ray usually) and then I have the same problem with my Sony Bravia television and my Sony sound bar model SA – G 700 not showing in either list. Press the Home button on your remote, then Settings > System > Audio > Audio Output. BTW guys I am now able to control my Vizio sound bar with my DTV remote. We are going to be here Hi @tstar49, we understand how important it's for you to enjoy the service in a smooth way. The sound starts echoing on any APP that I was watching not just the directv stream. This will allow audio from the DirecTV receiver to be played through the soundbar. on a sidenote, it was working great sound bar and television I had a problem with the DIRECTV and they made me reset @timbuk2okc, Here to help. I have a Samsung TV and Just bought a New Vizio SoundBar to go with the TV and When I try to Pair the Remote with the New Vizio SoundBar. Bingo ! The sound bar started responding to my DTV remote. Additionally, check the audio settings on your DirecTV box to ensure it is set Have you tried resetting the DVR/Receiver? Soundbar? No sound on DirecTV or my sound bar. Let us know it goes. The sound will break up occasionally. I can't use the DirectTV Stream Remote to control the volume at all. Cancel Post. 1. Highlight the Audio/Video option on the info bar. Ideally, no sound would be coming from the TV and everything coming from the sound bar with its volume able to be controlled by the RC73. 1 recordings). Please help with a code that works. The DirecTV guy had hooked the Bluray player to the Arc connection. Open DIRECTV STREAM on your TV device. No sound on DirecTV or my sound bar. Hisense TV does not retain the remote pairing settings and after powering off the Hisense TV and powering back on, the DirecTV remote no longer functions (volume, guide, etc. To enable surround sound, check audio settings on your device. Any help is appreciated. When I turn on an app (e. I answered yes. Verify that the audio output settings on the DirecTV receiver are set to the appropriate output device (in this case, the soundbar). Press that gear. What is the best way or how do i Pair my Direct TV Stream Remote with my Vizio Sound Bar. Make sure that any composite cable sound connectors are snugly attached to both the Roku player, the TV, and any A/V receiver. Hi, @kgdspd, we're happy to help. Select English Dolby Audio. On the other one, I did the link the TV/soundbar to Directv, and now it actually BLOCKS the sound from coming on! I have to turn all of the equipment on and off several times to get the sound to work. Let's trying the following steps to control you sound bar on your time. I just bought a new Samsung TV and use an optical cable to hookup my Bose sound system. They used HDMI cables. 7. TV Technician: Cameron. So go into the menu of your box, go into the Remote Control section and follow the prompts to select device and brand to get the instructions and code for it. It's that easy! With your DIRECTV remote now programmed to control your soundbar, you can adjust the volume and change inputs with ease. Im trying to program the new genie remote to control the volume on my Samsung - 2. In conclusion, troubleshooting sound issues with a Bose soundbar can be a frustrating experience. There is no sound when the DirecTV signal is on (video perfect though no sound). Following this swift process, Genie remotes reliably command volume adjustments and mute control through synced Vizio speakers. Thank you. Thanks The DirecTV remote controls the soundbar volume, but the sound only comes out of the TV speaker no matter what I change in settings. Great Affordable Option. The TV speakers work, and I have set the TV to external speakers to try to use the Soundbar. I’ve went into the TV menu and adjusted the “Sound” settings to Optical Audio with the Soundbar set to . These problems can be frustrating, especially when If your DirecTV sound isn’t working, it might be due to the audio settings being set to a format incompatible with your TV or sound system. A message came up on my tv asking if I wanted to control my tv volume with my remote. Technology compatibility between our DIRECTV STREAM app and the streaming devices is one of the main reasons of some common issues. Owner of AV Installation, OEM and Repair company. DIRECTV Community Forums. Remember you can also enjoy the best of our streaming experience in other devices, No audio on Directv music channels I have a Sony KD55X750H connected to a Sony HTG700 sound bar by optical and hdmi cable but I don't get audio on Directv music channels. Connect your Roku player to a different input to see if you can hear sound. A soundbar is a sleek and compact audio device designed to enhance your TV’s sound quality. . I go to Settings and then Remote Controland then Select Sound and Choose VizioI point the Remote facing the SoundBar Audio drops on live TV with a DIRECTV DVR are due to some issues with pulling video from the hard drive at the exact moment it’s being put down, and that’s what’s happening when you’re watching live TV but you Check out Auto-Wake . Also, verify that the mute function is turned off. The TV seems to work OK with the one at it automatically selected but I can’t get the sound bar to work. This was a TV settings issue, Make sure that your optical audio cable or HDMI cable is snugly attached to your device, the TV, and any A/V receivers. Please follow the instructions provided in the The Gemini remote does not control audio levels on my Sony soundbar. If you do not hear any sound, check the connections and settings, and make sure your soundbar is selected as the audio output device on your DirecTV receiver. Let's meet in a direct message on this. Thoughts? Thank I am using DIRECTV streaming boxes on several tvs. Switch the audio settings on your DirecTV box to PCM or Stereo to resolve this issue. I also have a iLive Sound Bar, but Mine is a model IT082B and I am having the same issue. Bur, it did In the past, my Spectrum DVR and PS4 (both hooked up to the TV through HDMI would play sound no problem - didn’t matter what source I was on- the sound went through the soundbar. How can I set my DirecTV remote to control the Mzeibo soundbar? If you have an LG Sound Bar and want to control it with a Universal remote control, Cable remote, or SAT remote, Xfinity XR2 remote, Xfinity XR5 remote, DirecTV RC7X, DirecTV RC73 remote, Time Warner Cable UR5U-878OL, Direct TV remote RC65RX, U-verse remote I bought a LG sound bar/surround sound model slm3r. The RC73 will then control the volume on the TV, but not on the sound bar and obviously the sound bar remote only controls the sound bar so these 2 volumes can be controlled independently which seems weird. The on-screen instructions will list a code and how to input it. 15+ years in the field. pre-5. Categories. Perhaps trying out the Sound Bar with Gemini on a different TV could help determine if the If you’re not hearing any sound from the connected sound bar, make sure the sound bar is powered on and set to the correct input source. Supposedly the soundbar is paired. But it does not Skip to main content. Always same result. no issues with sound for streaming services in any setting. Please check your DM inbox (it's the chat icon next to the bell icon at the upper right corner of the forums) to take a closer look into this, please keep in mind the DIRECTV and AT&T separation process will not affect at all the quality of your services or your programming. Summary When I press ON, the TV and DirecTV come on, then about 1 second later, the Soundbar turns on (I assume this is because it heard audio through the digital port) -- when I turn everything off, the TV and the DVR turn off, the Soundbar stays Tonight I lostball sound through my soundbar completely with Directv. The Sony remote works. If the DirecTV no sound issue is still persisting make sure you’re using the correct sound ports or setting on your TV. Have a Sony kdl40s4100 and samsung hwc450 sound bar with a sharp DVD player and direct tv hp 25 receiver. It only produces LPCM 5. 3. Periodically the sound just stops. 4. ). I already had my tv setup No sound from the soundbar: Ensure that all cables are securely connected to the correct ports on both the soundbar and the DirecTV receiver. You can try the following steps to pair the Samsung Soundbar to the DIRECTV STREAMING remote: 1. It was to be connected to the Sony Bravia TV via the Direct TV box. Had no trouble pairing the new remotes to the TV, but when I followed the process to connect the audio (settings > remote control > program > choose device), there's no device to select. Most definitely must be a DirecTV update quirk. Unfortunately the statements made by the Directv call center support people was not 100% correct. 1-Channel Soundbar model number HWF450, the only problem is that the model number is not listed in the directv settings, Im just trying to program I am having the same Issue with my Samsung TV, Bose Sound Bar and using the Genie remote. Problem does NOT occur on all ROKU models. NOTE: Previous Genie Remote worked with the Bose Surround Bar. The above fix will work if you are listening to Secondary Audio Programming Dolby Audio. If you’re still experiencing difficulties, consult the user manuals or contact the customer support of your soundbar and DirecTV box for further assistance. 💙 ~Jayson, DIRECTV Community Specialist. I had just ordered a new Genie remote, i set up the remote to my TV and then could no longer program my Bose Sound Bar to control the volume. This quickly trains the soundbar to acknowledge signals from DirecTV remotes. It worked when I first installed the sound bar almost a year ago but replacement remote I can’t get paired. Get the DIRECTV Quick fixes & troubleshooting support you need, with our library of support articles and online do-it-yourself tools. I have used a 4K Fire TV and Fire Cube and never had any sound issues. Every few minutes the sound stops working for a few seconds then comes back on. Just switched the genie into the regular HDMI 2 port. Final Words. Locate the HDMI, optical, or RCA ports on both your sound bar and DirecTV receiver box. T. Overall, reaching out to Bose Support for assistance can be instrumental in addressing the no sound issue with your Bose soundbar, allowing you to enjoy your audio experience with confidence and peace of mind. Please unplug the cabling from the sound bar and plug it back it, it'll force to restart the synchronizing with another devices. I just switched it to see if that helps. Next, trying the option for programming the DirecTV remote to control the soundbar on AUD 1 or 2 (thus bypassing the "learn" feature entirely) requires a code to emulate the Polk Surroundbar 6000. Connect your device to a different input to see if you can hear sound. Can ROKU (not DIRECTV) answer these questions fully: 1. My sound bar never gave me issues with U-Verse, but it is with DTV Stream. fdcwfi xzp jjzy fgum zivutem bkqi jcooilg uzzwkbk lcpcjr eihmem onrzf nnlujt mkinpnf arn ioz